Getting in touch
Housing Services
Cedar Wood House
2d Fulbourne Road
Walthamstow E17 4GG (map)
Tel 020 8496 3000
Fax 020 8496 5431
Email housing.advice@walthamforest.gov.uk
Ascham Homes Direct
You can contact our Customer Services Team by telephone, writing or calling in person at:
Ascham Homes Direct
1 Wood Street
Walthamstow E17 3LU
(map)
Tel 020 8496 4197
Email direct@aschamhomes.org.uk
Opening hours
The office is open Monday to Friday between 9am and 5pm.
Customer Service Advisors are available to telephone between 8am - 8pm Monday to Friday and 10am - 1pm on Saturday.
Out of hours please telephone the emergency operator on 020 8496 3000 (Waltham Forest Direct)
If you are not sure what services you need to contact, call Waltham Forest Direct on 020 8496 3000
Residents of Billericay and Wickford can use 0845 3000 363 (call charged at local rate).
Enquiries can also be made using the email address of housing.direct@hsg.lbwf.gov.uk but please note that although this email address is checked regularly during the day it is not suitable for reporting urgent repairs.
