Customer Services

    Ascham Homes Direct
    1 Wood Street
    Walthamstow  E17 3LU
    (map)
    Tel 020 8496 4197
    Email direct@aschamhomes.org.uk

    Opening hours
    The office is open Monday to Friday between 9am and 5pm.
    Customer Service Advisors are available to telephone between 8am - 8pm Monday to Friday and 10am - 1pm on Saturday.
    Out of hours please telephone the emergency operator on 020 8496 3000 (Waltham Forest Direct)

    First Stop Shop
    819 Leytonstone High Road
    Leytonstone  E11
    (Open 9.30am - 5.30pm, Mon, Tue, Thurs, Fri)
    (9.30am - 1.00pm Wed, 10.00am - 2.00pm, Sat)
    Tel: 020 8539 5770

  • Waltham Forest Direct
    Tel     020 8496 3000

  • Waltham Forest Direct Shop
    772-776 High Road
    Leyton  E10 6AE

Useful addresses and telephone numbers

  • Ascham Homes Rent and Accounts
    Tel 020 8496 4070

  • Ascham Homes Rent Arrears
    Tel 020 8496 4050

  • Ascham Homes Right to Buy
    Tel 020 8496 4915

  • Minicom for allocations, transfers, mutual exchanges
    Tel 020 8531 9226

Contact Us:

Housing Services

Cedar Wood House
2d Fulbourne Road
Walthamstow  E17 4GG  (map)


Tel 020 8496 3000
Fax 020 8496 5431
Email housing.advice@walthamforest.gov.uk