Refuse and recycling collections
24 Nov: Due to unforeseeable problems with a number of our contractor's (Kier) hired-in split-body waste and recycling collection vehicles, temporary use of single collection vehicles has been approved to ensure that a weekly waste and recycling collection services can be maintained and that we deal with the current levels of disruption speedily and effectively.
From next week through to Christmas our new purpose built fleet of split bodied vehicles will start to arrive and be commissioned.
In practice this will mean some residents may notice their bins being emptied into two vehicles, rather than a single split-body vehicle. The vehicles will be clearly marked ‘refuse’ and ‘recycling’. Please be assured that we are committed to collecting materials separately to ensure we continue to drive up our recycling rates. We have had on average a 5% increase in recycling from the kerbside since the new contract began compared to last year.
You can now recycle more plastic materials
As part of the drive to improve your recycling service, you can now recycle more plastic materials, which includes all food and drink packaging. Following on from a successful pilot scheme and consultation with residents, the Council will also roll out a mixed recycling service to all households.
The changes to the service will make recycling easier for you and has both environmental and financial benefits for the borough.
» How your recycling is collected
» What happens to my recycling?
Contact us
Public Realm
Environment and Regeneration
Low Hall
Argall Avenue
London E10 7AS
Tel 020 8496 3000
Email wfdirect@walthamforest.gov.uk
Collection days for refuse, recycling and organic waste
On your collection day please leave your bins clearly visible, at the front boundary of your property and near to the gate, by 6am.
Please note that collections can take place up to 10pm on the day of collection.
Check your current collection days by searching for your address in My Place
Find out more about the time collection service provided for residents that live in flats above shops or in properties where there is no front garden to store refuse bins.
Bulky waste collection
The Council provides a collection service from residential properties for bulky waste that is not suitable to be collected as part of the weekly household refuse/recycling collection. See bulky waste collection service
Assisted collection service
An assisted collection service is provided to residents who, through illness or infirmity, are unable to put out their waste and do not have anyone else to assist them. Special arrangements are made for the collection crews to wheel your bin out for collection and return it after it has been emptied.
To qualify for assistance fill in our assisted collection online form or contact Waltham Forest Direct on 020 8496 3000 to apply for the service.
Recycling centres
There are three recycling centres in the borough and a number of smaller mini-recycling sites. Find your nearest recycling centre and what can I recycle by searching in My Place
Trade, commercial and business waste
To find out about the Trade Waste Contractors and the Trade Waste Bag Service see trade waste
Hazardous waste
A free collection service is provided for residents to collect hazardous waste from domestic properties up to 125 sq ft (11.5 sq metres). Larger quantities are chargeable. See hazardous waste