This page lists the online services provided by the Council by topic.
Benefits
- Benefits calculator: Get an estimate of how much Council Tax Benefit and Housing Benefit you could get
- Benefits enquiry (Council Tax, Housing, Business Rates)
- Benefits overpayment Direct Debit instruction
Business rates
- Set up a Direct Debit to pay your Business Rates
- Check the rateable value of a business property
- E-billing - view your account, recent bills and payments online
- Pay Business Rates online
- Pay your Business Improvement District account
Compliments or complaints
- Complain about Council services
- Compliments about Council services
Consultations
Council Tax
- Change of address notification
- Council Tax discount
- Council Tax exemption
- Set up a Direct Debit to pay your Council Tax
- E-billing - view your account, recent bills and payments online
- Single person discount on Council Tax
- Student exemption from Council Tax
Elections and democracy
Employment
Events
Feedback
Housing
- Apply to join the Private Sector Leasing Scheme
- Housing application for Council and non-Council tenants (available in large print)
- Housing Benefit application form
- Housing Benefit overpayment
- Sheltered housing referral form
Jobs and vacancies
Leisure
Libraries
Life events
Parking
- Appeal against clamping or removal of your vehicle
- Blue Badge application (disabled persons parking permit)
- Business parking permit
- Essential user parking permit
- Parking ticket challenge
- Parking suspension application
- Pay your parking fines
- Resident parking permit application
Parks and open spaces
What can I pay for online?
We have two systems for taking payments online:
- Parking fines for penalty notices issued for parking, bus lane and moving traffic violations
- Make an online payment for all other services except parking (see above)
Paying online - paying securely and safely
Online payments to Waltham Forest Council are made through a secure system. This is shown by the web address starting with https//.
If you decide to stop making your payment part-way through, or if the online payment fails, your payment details will not be taken.
This to reduce any possible fraudulent use, extra security checks are carried out on all online card payments.
These checks mean you may now be asked two additional questions to confirm your payment:
- The three digit security code on the back of your card. This is required for all payments
- Your Verisecure password. This only applies to those cardholders who have signed up to Verisecure
Any questions?
If you have any queries about online payments please see our Frequently Asked Questions, or phone Waltham Forest Direct on 020 8496 3000.
Planning permission and Building Control
- Building Notice
- Comment on a live planning application
- Full plans application
- Householder application for planning permission for works or extension to a dwelling (Planning Portal)
- Lawful Development Certificate for a proposed use or development (Planning Portal)
- Planning permission application (Planning Portal)
- Report a breach of planning permission
Refuse and Recycling
Schools and colleges
Street problem reporting
- Abandoned or untaxed vehicle
- Dumped rubbish (fly-tipping)
- Graffiti
- Artificial light pollution
- Motorists driving illegally
- Noise pollution
- Pavement or road defect
- Faulty or broken street light
- Street problems
Including: broken/blocked drain, dead animal, dog fouling, full litter bins, highway obstruction, litter, missed bin collection, overhanging vegetation - Report a street problem anonymously
