Council index
 

About the Council
  Constitution
    Part 8 - Access to Information Procedure Rules
    Part 9 - Code of Conduct for Members
    Part 9 - Protocol for Member/Employee Relations
  Council departments and structure
    Chief Officers in the Council
    Council structure
    Contact Details - Land Charges
    Contact Details - Personnel
    Contact Details - Revenues and Benefits
  Council performance
    Comprehensive Performance Assessment
    Corporate Assessment, 2004
    Residents Panels
  Data protection and freedom of information
    Data Protection Act
      General Information - DPA
      Subject Access Request
      Frequently Asked Questions - DPA
        General Information - FAQs
        Children and Young People - FAQs
        CCTV Footage
        Council Tax Data
        Data Matching and National Fraud
        Direct Marketing
        Disclosure
        The Electoral Register
        Equalities Monitoring
        Surveillance
      Notification
    Data Protection Policy
    Freedom of Information Act
      Freedom of Information Publication Scheme
        Constitution
        Elected Members
        FOI - Elections
        Meetings and Decision Making
        Plans, Policies and Strategies
        Consultation
        Finance
        Performance
        Management Structure
        Employment
        News and Information
        Contact Information
        Legal Information
        Business and Business Support
        Care and Support
        Community Services
        Education and Training
        Health and Healthy Living
        Leisure, Entertainment and Tourism
        Life Episodes
        Our Environment
        Property
        Roads and Transport
        Planning and Development
        Housing and Accommodation
      Making a Request for Information (Freedom of Information)
      Policy for Dealing with Requests under Freedom of Information
      Environment Information Regulations
  Decision making
    How decisions are made
    Forward Plan
      Forward Plans, 2006
      Forward Plans, 2005
      Forward Plans, 2004
  Finance
    Risk Management Policy
    Previous years finances
      Audit inspection, 2006/07
      Audit inspection, 2005/06
      Annual Audit and Inspection Letter, 2004/05
      Annual Audit and Inspection Letter, 2004
      Pension Fund Annual Report, 2003/04
      Statement of Accounts, 2002/03
      Pension Fund Annual Report, 2002/03
    Local Code of Corporate Governance
  Property
    Council offices
      Directions
    Halls for hire
      Chestnuts Hall
      Chingford Assembly Hall
      Library halls
      Plum Tree Centre
      Youth centre halls for hire
      Walthamstow Assembly Hall
      Technical Specifications
  Structure and departments
  Transforming government
    Access to Services programme
    Customer Satisfaction
    eGovernment archive
    Return on investment in SAP
    Transforming Services Day
    Case studies and awards

Benefits
  Benefits calculator
  Benefit forms
    Help completing online benefit forms
    Benefits of online claim form
  Employment and support allowance
  Housing Benefit
    What is Housing Benefit
    Who can claim Housing Benefit
    How to apply for Housing Benefit
    Housing Benefit for people under 25
    Change of circumstances
    Not Enough Benefit (Discretionary Housing Payments)
    Housing Benefits overpayments
    Housing Benefit appeals
    Housing Benefit - Moving Home
    Benefit Verification Framework
  Local Housing Allowance
  Council Tax Benefit

Central government

Civic Service Awards

Committees and meetings
  Cabinet Introduction
    Cabinet Decisions
      Executive Decisions, 2005
      Executive Decisions, 2006
      Executive Decision, 2007
    Cabinet Members
    Dates Agendas and Minutes of Cabinet Meetings
    Cabinet Strategy Documents
  Agendas and Minutes of Meetings
    Dates of all Council meetings
    Membership and Dates of Council Meetings
    Dates Agendas and Minutes of Committee Meetings
  Full Council
    Dates, agendas and minutes of meetings of the Full Council
  Scrutiny and Overview
    Officer Team
      Social Services Overview and Scrutiny Sub-Committee
      Best Value Scrutiny Committee
      Housing Scrutiny Committee
      Social Services Scrutiny Committee
      Overview and Scrutiny Commission
      Education Overview and Scrutiny Commission
      Health Overview and Scrutiny Committee
      Improvement and Performance Overview and Scrutiny Sub-Committee
      Social Services Overview and Scrutiny Sub-Committee
      Overview and Scrutiny Commission, 2003/2004
      Education Overview and Scrutiny Sub-Committee, 2003/2004
      Health Overview and Scrutiny Sub-Committee, 2003/2004
      Community Safety Scrutiny Committee
      Corporate Scrutiny Committee
      Environment Scrutiny Committee
      Health Scrutiny Committee
      Life Long Learning Scrutiny Committee
      Regeneration Scrutiny Committee
      Street Services Scrutiny Committee
    Current Scrutiny Panels
    Completed Scrutiny Panels
      Completed Panel reports, 2006
      Completed Panel reports, 2005
      Completed Panel reports, 2004
      Completed Panel reports, 2003
      Completed Panel reports, 2002
    Scrutiny documents
      Scrutiny Report, 2005/06
    Scrutiny agendas and minutes
    Management Committee and Sub-Committee membership
    Scrutiny e-Bulletin
    Joint Overview and Scrutiny Committee
  Ethical Framework and Standards
    Complaints and Investigations against Councillors
    Standards Committee - Overview
    The Standards Committee - The Members
    The Standards Committee - Meetings
    Monitoring Officer
    The Register of Interests and The Register of Gifts and Hospitality
    Code of Conduct and Protocols
    Standards Board for England (SBE)
    Ethical Framework Links

Community Councils
  What are Community Councils
  Community Council annual fund
  Community Council contact details
  Details of forthcoming meetings
  North Chingford Community Council
    Local Councillors and Cabinet Champion
    Agendas and minutes
      Agendas and minutes, 2007/08
      Agendas and minutes, 2006/07
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
    Budget and spend
      Budget and spend, 2005/06
      Budget and spend, 2006/07
      Budget and spend, 2007/08
      Budget and spend, 2008/09
        List of proposed projects
    Details of forthcoming meetings
  South Chingford and Highams Park Community Council
    Local Councillors and Cabinet Campion
    Agendas and minutes
      Agendas and minutes, 2006/07
      Agendas and minutes, 2007/08
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
    Budget and spend
      Budget and spend, 2005/2006
      Budget and spend, 2006/07
      Budget and spend, 2007/08
      Budget and spend, 2008/09
        List of proposed projects
  Walthamstow West Community Council
    Local Councillors and Cabinet Champion
    Agendas and minutes
      Agendas and minutes, 2007/08
      Agendas and minutes, 2006/07
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
      Schools Environmental Project
      Anti Litter Campaign
      Sports facilities
    Budget and spend
      Budget and spend, 2005/2006
      Budget and spend, 2006/07
      Budget and spend, 2007/08
      Budget and spend, 2008/09
        List of proposed projects
    Details of forthcoming meetings
  Walthamstow and Lea Bridge Community Council
    Local Councillors and Cabinet Champion
    Agendas and minutes
      Agendas and minutes, 2007/08
      Agendas and minutes, 2006/07
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
    Budget and spend
      Budget and spend, 2005/2006
      Budget and spend, 2006/2007
      Budget and spend, 2007/2008
      Budget and spend, 2008/09
        List of proposed projects
    Details of forthcoming meetings
  Leyton and Whipps Cross Community Council
    Local Councillors and Cabinet Champion
    Agendas and minutes
      Agendas and minutes, 2007/08
       Agendas and minutes 2006/07
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
    Budget and spend
      Budget and spend, 2005/2006
      Budget and spend, 2006/2007
      Budget and spend, 2007/08
      Budget and spend, 2008/09
        List of proposed projects
    Details of forthcoming meetings
  Leytonstone Community Council
    Local Councillors and Cabinet Champion
    Agendas and minutes
      Agendas and Minutes 2007/08
      Agendas and minutes, 2006/07
      Agendas and minutes, 2005/06
    Meeting directions
    Successes
    Budget and spend
      Budget and spend, 2005/2006
      Budget and spend, 2006/07
      Budget and spend, 2007/08
      Budget and spend, 2008/09
        List of proposed projects
    Details of forthcoming meetings

Community engagement
  Community Engagement FAQs
  Community Engagement Strategy
  Consultation Finder
  Residents Panels
  What you said - what we are doing

Complaints
  Complaints, consultation and feedback
    Complaints Flow Chart
    Complaints flow chart: Summary
    Complaints Flow Chart: Full version
  Annual Complaint Handling Reports
  Quarterly Learning Reports
    Adult and Community Quarterly Report
    Ascham Homes Quarterly Report
    Chief Executive Quarterly Report
    People,Policy and Performance Quarterly Report
    Education Quarterly Report
    Enviromental Services Quarterly Report
    Lifelong Learning Quarterly Report
  Complaints officers
  Complaints Compliments and Suggestions
  Complaints Booklet

Corporate identity

Council performance
  Comprehensive Performance Assessment
    Service Scores 2005-2007
    Service Scores, 2003/04
  Corporate Assessment, 2004
  Performance summary
    January-March 2008
    October-December, 2007
    April-June 2007
    FAQs

Council tax
  Frequently Asked Questions
  Council Tax 2008/09
    Council Tax, 2007/08
    Council Tax, 2006/07
    Council Tax, 2005/06
    Council Tax, 2004/05
    Council Tax, 2003/04
    Council Tax, 2002/03
  Who has to pay
  Valuation Bands
  Discounts Exemptions and Reductions
  Appeals
  Instalments
  How and where to pay
    Cash offices
    Handitills
    Paypoint locations
  Direct Debit
  Summonses
  Comment, compliment and complain

Councillors and elected representatives
    Map of councillors by ward
  Leader of the Council
    About Councillor Clyde Loakes
    The Role of the Leader
    Leader's Speeches
      Leader's Speech - Council Tax, 2008/09
      Leaders Speech  - London Councils Child Poverty Summit 2008
      Leader's Speech on Climate Change
      Leaders Speech Jacquie Dean
      Leaders Speech - Cllr Derek Arnold
      Tackling Youth Crime in Partnership
      Leader's Speech - WF Arts Trail
      Leader's Speech Management Conference, 2008
      Leaders Speech to the Annual Council 22 May 2008
      Leaders Speech to the SCS Local Launch 2 June 2008
      London Launch of the SCS
    Contact the Leader
    Leader's Reports to Cabinet
  The Mayoralty
    History of the Mayor
    The Mayor's Office
    Mayoral Events
    The Deputy Mayor
  MPs MEPs and the GLA

Elections and voting
  The Annual Canvass
  Registering To Vote
  Translations - filling in the Voter Registration Form
  Electoral registration
    Certificate of Inclusion on the Electoral Register
    Electoral Registration forms
    Sale of Electoral Register
  Elections - Frequently Asked Questions
  Polling Stations
    Leyton and Wanstead Consituency
      Leyton and Wanstead Constituency Maps
    Chingford and Woodford Green Constituency
      Chingford and Woodford Green Constituency Maps
    Walthamstow Constituency
      Walthamstow Constituency Maps
    Polling Station Maps
    Polling Station Review
  Standing for Election
  The Role of a Councillor
  Local Elections, 2006
    Local Election Results, May 2006
      Local Elections, 2006
    Local Election Results, May 2006: Leyton and Wanstead
    Local Election Results, May 2006: Chingford and Woodford Green
    Local Election Results, May 2006: Walthamstow
    Results of General Election, 2005
  Leyton by-election results

Information and advice
  Debt

Online payments

Regional government
  London boroughs

Vision and values