• You can fill in the form off-line, without being connected to the Internet
  • To protect your privacy, all the information you enter on the form is encrypted
  • You don't have to fill it in all in one go - you can save the form on your computer and come back to it later
  • The form will help and guide you as you work through it to ensure that you only fill in the parts that are relevant to your claim
  • The form checks itself for errors and it highlights anything you have missed
  • The form will give you a list of exactly what evidence we need to see to support your claim
  • If you need them, extra forms (for your employer or landlord) can be printed straight away
  • As soon as you have completed the form, you can submit it directly to us so we can begin processing your claim without delay