Council services are provided by six directorates, three headed by an Executive
Director and three by a Strategic Director. There is more information about some of these posts on the
Chief Officers page.
Each directorate is made up of a number of services, managed by a Service Head.
These are shown below, together with some of the key areas for which they are responsible:
Senior officers
Executive Directorates
Adult and Community Services
Adult and Community Services organisational chart
| Position |
Name |
Role |
| Executive Director |
Mimi Konigsberg |
Executive Director and Chief Social Services Officer |
| Head of Culture and Leisure |
Clive Morton |
Arts, libraries, galleries, sports facilities |
| Head of Housing and Neighbourhood Services |
Colin Moone |
Housing Services: Housing Provision and Choice, Tenancy Services (ALMO) |
| Head of Resources |
Christina Thompson |
Administration, Finance, Personnel, ICT, Business Support, Performance Management |
| Head of Adult Social Care |
Sandra Howard |
Adult Services |
| The following post is managed in partnership with Redbridge Primary Care Trust and Redbridge Council |
|
|
| Head of Learning Disability Partnership |
Sheenagh Burgess |
Learning Disability Services |
Children and Young People Services
Children and Young People Services organisational chart
| Position |
Name |
Role |
| Executive Director |
Christopher Kiernan |
Executive Director of Children and Young People Services |
Deputy Director
Head of Children and Young People Services |
Jo Olsson |
Special Educational Needs, First Response and Assessment Services, Community Safeguarding and Intervention, Children in Care, Integrated Specialist Children's Services, Placements and Resources Services, Child Protection Planning and Partnership. |
| Head of Education for Communities |
Leora Cruddas |
Extended Services, Youth Support Service, Children Centres, Education Support, 14-19, Youth Offending Team, Music Service, Outdoor Education (Suntrap) |
| Head of Resources |
Duncan Pike |
Finance, Human Resources & Learning Development, Business Support, School and Welfare Catering |
| Head of Capital Strategy and Partnering |
Simon Newland |
School Organisational and Partnership Development, Commercial Manager |
| Head of Policy, Performance and Commissioning |
Jonathan Daniels |
Performance Management, Contracts and Commissioning, Policy, ICT Manager |
Environment and Regeneration
Environment and Regeneration organisational chart
| Position |
Name |
Role |
| Executive Director |
Martin Esom |
Executive Director of Environment and Regeneration |
| Assistant Director Safe and Strong Communities |
Robin Tuddenham |
Community Safety, drugs and crime |
| Assistant Director Development |
Shifa Mustafa |
Development Management, Spatial Strategy and Policy (including transport), Regeneration, Olympics team |
| Assistant Director Public Realm |
Keith Hanshaw |
Highways, Parking, Road Safety, Traffic Management, Refuse and Recycling, Street Cleansing |
| Head of Consumer Protection Services |
Linda Wacey |
Business Regulation, Environmental Health, Building Control, H.M. Coroners Service (North East London) |
| Head of Greenspace |
Nick Burton |
Parks, Open Spaces, Cemeteries, Arboriculture, Allotments |
| Interim Head of Information and Customer Services |
Max Carter |
Information Management and Systems, Service Delivery, Transformation Technology, SAP Support, Customer Services, including: WFD Call Centre, Shops and Cashiers Translation and Interpreting (WFITTS) |
| Head of Resources |
Betty Varnava |
Human Resources, Finance, Performance, IT and e-government, Contracts and Business Opportunities |
Strategic Directorates
Finance
Finance organisational chart
| osition |
Name |
Role |
| Director of Finance |
Ian O'Donnell |
Director of Finance |
| Accountancy and Financial Planning Manager |
Sue Wright |
Accountancy and Financial Planning |
| Head of Capital Strategy |
Deborah Hindson |
Capital Strategy, Capital Programme, Major Projects |
| Interim Head of Procurement |
Tony Jain |
Council purchasing and procurement |
| Head of Audit and Anti Fraud Team and Chief Internal Auditor |
Rachel Tiffen |
Internal audit, anti-fraud |
| Head of Revenues and Benefits |
David Graaff |
Business Rates; Council Tax; Housing Benefits and Council Tax Benefits; Benefits Overpayments |
| Head of Property Services |
Maureen McDonald Khan |
Asset Planning and Maintenance; Commercial Rents; Facilities Management; Valuation |
Governance and Law
Governance and Law organisational chart
| Position |
Name |
Description of service |
| Director of Governance and Law and Monitoring Officer |
Satish Mistry |
Corporate Governance; Democratic Services; Legal Services, Local Land Charges, Registration Services (Register Office), Electoral Registration |
| Interim Head of Overview and Scrutiny |
Paul Rogers |
Asset Planning and Maintenance; Commercial Rents; Emergency Planning and Business Continuity; Facilities Management; Valuation |
| Head of Corporate Governance |
Peter Bailey |
Democratic services, committee management, organisation of council meetings, member support |
| Head of Business Support |
Ursula Gamble |
Register office (births, deaths, marriages, civil partnerships, ceremonies), Local land charges, legal administration. |
People, Policy and Performance
PPP organisational chart
| Position |
Name |
Role |
| Chief Executive |
Roger Taylor |
Interim Chief Executive and Head of the Paid Service |
| Director of People Policy and Performance (interim) |
Jan Wickham |
Performance and service improvement, organisational development and change, scrutiny; corporate communications; policy and partnerships; business continuity; diversity and inclusion; executive support |
| Head of Policy and Partnerships |
Satwant Pryce |
Local Strategic Partnership (LSP); community strategy, Research and statistics, Neighbourhood Renewal Strategy, Social inclusion, Voluntary sector development |
| Head of Performance and Service Improvement |
Michele Moloney |
Corporate performance management framework, Comprehensive Performance Assessment (CPA), Quality and continuous service improvement, Organisational development, Programme and project management |
| Head of Corporate Communications |
Kathryn Myers |
Communications strategies and plans, media relations, marketing and promotion, internal communications, website and intranet management, Waltham Forest Magazine (WFM), brand management, graphic design |
| Head of Diversity |
Jane Brown |
Corporate Equality Plan, Equality Standard |
| Head of Strategic HR |
Phill Cox |
Personnel and HR strategy, Learning and Development, Health and Safety |
| Head of Performance Management |
Martin Calleja |
Corporate complaints, performance and information management in the strategic directorates, corporate performance management initiatives |
Contact us
Waltham Forest Direct
Tel
020 8496 3000
Email wfdirect@walthamforest.gov.uk
