Council services are provided by seven directorates, three headed by Executive Directors and four by Strategic Directors. There is more information about some of these posts on the Chief Officers page.

Each directorate is made up of a number of services, each of which is managed by a Service Head. These are shown below, together with some of the key areas for which they are responsible:

Senior officers

Senior officers and positions
Position Name
Chief Executive Andrew Kilburn
Deputy Chief Executive Martin Esom
Interim Executive Director of Adult Social Care Alan Adams
Executive Director of Children and Young People Services Christopher Kiernan
Director of Finance Paul James
Acting Strategic Director of Governance and Law, and Acting Monitoring Officer Daniel Fenwick
Strategic Director of People Policy and Performance Jan Wickham
Strategic Director of Support Services Keith Davies

Executive directorates

Adult Social Care

Adult Social Care organisational chart
Position Name Role
Interim Executive Director Alan Adams Executive Director and Chief Social Services Officer
Interim Head of Resources Bev Winter Administration, Finance, Personnel, ICT, Business Support, Performance Management
Head of Adult Social Care Sandra Howard Adult Services
The following post is managed in partnership with Redbridge Primary Care Trust and Redbridge Council    
Head of Learning Disability Partnership Sheenagh Burgess Learning Disability Services

Children and Young People Services

Children and Young People Services organisational chart
Position Name Role
Executive Director Christopher Kiernan Executive Director of Children and Young People Services.
Deputy Director
Children and Young People Services
(Children & Families)		 Linda Cointepas First Response and Assessment Services, Community Safeguarding and Intervention Services, Protection, Partnerships and Planning Services, Placements and Resource Services, Commissioning and Specialist Services, Integrated Specialist Children Services.
Acting Deputy Director Children and Young People Services
(Education for Communities)		 Leora Cruddas

Extended Services, Integrated Education Support Service, Integrated Youth Support Service, Special Educational Needs (SEN), Suntrap Centre, Music Service, Youth Offending Team (YOT).
Assistant Director for Resources Duncan Pike Commissioning, Contract Management, Business Support, External Funding Support Service, Finance, Governor Services, Human Resources, Information Governance and Technology, School Meals Service.
Head of Cultural Services Clive Morton Museums and galleries service, sports development, the leisure centres contract, and CLaSS (Community Learning and Skills Service)
Head of Capital Strategy and Partnering Moira Bishop Building Schools for the Future (BSF), Place Planning, Assets and Capital

Environment and Regeneration

Environment and Regeneration organisational chart
Position Name Role
Acting Director of Environment and Regeneration Shifa Mustafa Executive Director of Environment and Regeneration
Director of Safe and Strong Communities Vacant Community Safety, Drugs and Crime, Community Engagement, Cohesion, Enforcement, Environmental Health and Better Neighbourhoods
Interim Director of Development Graham Beattie Development Management, Building Control, Land Charges, Spatial Planning, Economic Development, Physical Regeneration, Olympics and Special Projects
Director of Public Realm Keith Hanshaw Highways, Parking, Road Safety, Traffic Management, Refuse and Recycling, Street Cleansing, Parks, Open Spaces, Cemeteries, Arboriculture, Allotments
Head of Housing Services Colin Moone Housing Services: Housing Provision and Choice, Tenancy Services (ALMO)
Interim Head of Resources Terry Borkett Finance, IT and e-government, Contract Compliance and Commissioning Team

Strategic directorates

Finance

Finance organisational chart
Position Name Role
Director of Finance Paul James Director of Finance
Interim Assistant Director John Raisin Corporate Finance,Strategy and Resources
Interim Head of Audit Simon Maddocks Internal audit, anti-fraud, staff vetting
Head of Revenues and Benefits David Graaff Business Rates; Council Tax; Housing Benefits and Council Tax Benefits; Benefits Overpayments

Governance and Law

Governance and Law organisational chart
Position Name Description of service
Acting Director of Governance and Law, and Acting Monitoring Officer Daniel Fenwick Corporate Governance, Democratic Services, Legal Services, Local Land Charges, Registration Services (Register Office), Electoral Registration
Head of Democratic Services Peter Bailey Committee Services, Members and Mayoral Support, Electoral Services
Head of Electoral and Registration Services (Interim) Yemi Akinsiwaju Register Office (births, deaths, marriages, civil partnerships, ceremonies), Electoral Services, Legal administration
Acting Head of Community Law Ibrahim Dumbuya Legal Services for: Public Law, Children and Families, Adults Social Care, Information Law, Employment Law
Head of Commercial Law Jeremy Walling Legal Services for: Planning and Environment Law, Property Law, Contract Law, Civil Litigation, Prosecutions

People, Policy and Performance

PPP organisational chart
Position Name Role
Chief Executive Andrew Kilburn Chief Executive and Head of the Paid Service
Director of People Policy and Performance Jan Wickham Performance and service improvement, organisational development and change, scrutiny; corporate communications; policy and partnerships; business continuity; diversity and inclusion; executive support
Head of Policy and Partnerships Stephanie McEvaddy Local Strategic Partnership (LSP); community strategy, Research and statistics, Neighbourhood Renewal Strategy, Social inclusion, Voluntary sector development
Head of Performance and Service Improvement Michele Moloney Corporate performance management framework, Comprehensive Performance Assessment (CPA) and Comprehensive Area Assessment (CAA), Quality and continuous service improvement, Programme and project management, Corporate Complaints, Performance Management in the Strategic Directorates, Corporate Performance Management Initiatives
Head of Corporate Communications Kathryn Myers Communications strategies and plans, media relations, press and publicity, marketing and promotion, internal communications, website and intranet management, publication of Waltham Forest News, brand management, graphic design
Head of Diversity Jane Brown Corporate Equality Plan, Equality Standard
Head of Cultural Services Clive Morton Arts, events and halls
Head of Strategic Human Resources (HR) To be appointed Personnel and HR strategy, Organisational Development, Learning and Development, Health and Safety, Corporate Recruitment, HR Shared Service Centre

Support Services structure

Support Services organisational chart
Position Name Role
Director of Support Services Keith Davies Executive Director of ICS, Property and Procurement services
Head of Information and Customer Service Max Carter ICS
Head of Property Services Maureen Mcdonald-Khan Council property maintenance and management
Interim Head of Procurement Robin Edwards Council purchasing and procurement

Contact us

Waltham Forest Direct
Tel 020 8496 3000
Email wfdirect@walthamforest.gov.uk