Council services are provided by six directorates, three headed by Executive Directors and three by Strategic Directors. There is more information about some of these posts on the Chief Officers page.
Each directorate is made up of a number of services, each of which is managed by a Service Head. These are shown below, together with some of the key areas for which they are responsible:
Senior officers
Executive Directorates
Adult and Community Services
Adult and Community Services organisational chart
| Position |
Name |
Role |
| Executive Director |
Mimi Konigsberg |
Executive Director and Chief Social Services Officer |
| Head of Culture and Leisure |
Clive Morton |
Arts, libraries, galleries, sports facilities |
| Head of Housing and Neighbourhood Services |
Colin Moone |
Housing Services: Housing Provision and Choice, Tenancy Services (ALMO) |
| Head of Resources |
Christina Thompson |
Administration, Finance, Personnel, ICT, Business Support, Performance Management |
| Head of Adult Social Care |
Sandra Howard |
Adult Services |
| The following post is managed in partnership with Redbridge Primary Care Trust and Redbridge Council |
|
|
| Head of Learning Disability Partnership |
Sheenagh Burgess |
Learning Disability Services |
Children and Young People Services
Children and Young People Services organisational chart
| Position |
Name |
Role |
| Executive Director |
Christopher Kiernan |
Executive Director of Children and Young People Services |
Deputy Director
Head of Children and Young People Services |
Jo Olsson |
Special Educational Needs, First Response and Assessment Services, Community Safeguarding and Intervention, Children in Care, Integrated Specialist Children's Services, Placements and Resources Services, Child Protection Planning and Partnership. |
| Head of Education for Communities |
Leora Cruddas |
Extended Services, Youth Support Service, Children Centres, Education Support, 14-19, Youth Offending Team, Music Service, Outdoor Education (Suntrap) |
| Head of Resources |
Duncan Pike |
Finance, Human Resources & Learning Development, Business Support, School and Welfare Catering, Governor Services |
| Interim Head of Capital Strategy and Partnering |
Moira Bishop |
School Organisational and Partnership Development, Commercial Manager |
| Head of Policy, Performance and Commissioning |
Jonathan Daniels |
Performance Management, Contracts and Commissioning, Policy, ICT Manager |
Environment and Regeneration
Environment and Regeneration organisational chart
| Position |
Name |
Role |
| Executive Director of Environment and Regeneration |
Martin Esom |
Executive Director of Environment and Regeneration |
| Assistant Director, Safe and Strong Communities |
Robin Tuddenham |
Community Safety, Drugs and Crime, Community Engagement, Cohesion, Enforcement, Environmental Health and Better Neighbourhoods |
| Assistant Director, Development |
Shifa Mustafa |
Development Management, Building Control, Spatial Planning, Economic Development, Physical Regeneration, Olympics and Special Projects |
| Assistant Director, Public Realm |
Keith Hanshaw |
Highways, Parking, Road Safety, Traffic Management, Refuse and Recycling, Street Cleansing, Parks, Open Spaces, Cemeteries, Arboriculture, Allotments |
| Interim Head of Information and Customer Services |
Max Carter |
Information Management, ICT and Systems, Service Delivery, Transformation Technology, SAP Support; Customer Services including: Waltham Forest Direct (WFD) Call Centre, Shops and Cashiers |
| Head of Resources |
Betty Varnava |
Human Resources, Finance, Performance, IT and e-government, Contracts and Business Opportunities, H.M. Coroners Service (North East London) |
Strategic Directorates
Finance
Finance organisational chart
| Position |
Name |
Role |
| Director of Finance |
Ian O'Donnell |
Director of Finance |
| Interim Accountancy and Financial Planning Manager |
Keith Nevitt |
Accountancy and Financial Planning |
| Interim Head of Capital Strategy |
Steve Burd |
Capital Strategy, Capital Programme, Major Projects |
| Interim Head of Procurement |
Tony Jain |
Council purchasing and procurement |
| Head of Audit and Anti Fraud Team and Chief Internal Auditor |
Rachel Tiffen |
Internal audit, anti-fraud, staff vetting |
| Head of Revenues and Benefits |
David Graaff |
Business Rates; Council Tax; Housing Benefits and Council Tax Benefits; Benefits Overpayments |
| Head of Property Services |
Maureen McDonald Khan |
Asset Planning and Maintenance; Commercial Rents; Facilities Management; Valuation |
Governance and Law
Governance and Law organisational chart
| Position |
Name |
Description of service |
| Acting Director of Governance and Law, and Acting Monitoring Officer |
Daniel Fenwick |
Corporate Governance; Democratic Services; Legal Services, Local Land Charges, Registration Services (Register Office), Electoral Registration |
| Interim Head of Overview and Scrutiny |
Paul Rogers |
Asset Planning and Maintenance; Commercial Rents; Emergency Planning and Business Continuity; Facilities Management; Valuation |
| Head of Corporate Governance |
Peter Bailey |
Democratic services, committee management, organisation of council meetings, member support |
| Head of Business Support |
Ursula Gamble |
Register office (births, deaths, marriages, civil partnerships, ceremonies), Local land charges, legal administration. |
People, Policy and Performance
PPP organisational chart
| Position |
Name |
Role |
| Chief Executive |
Andrew Kilburn |
Chief Executive and Head of the Paid Service |
| Interim Director of People Policy and Performance |
Jan Wickham |
Performance and service improvement, organisational development and change, scrutiny; corporate communications; policy and partnerships; business continuity; diversity and inclusion; executive support |
| Head of Policy and Partnerships |
Satwant Pryce |
Local Strategic Partnership (LSP); community strategy, Research and statistics, Neighbourhood Renewal Strategy, Social inclusion, Voluntary sector development |
| Head of Performance and Service Improvement |
Michele Moloney |
Corporate performance management framework, Comprehensive Performance Assessment (CPA) and Comprehensive Area Assessment (CAA), Quality and continuous service improvement, Programme and project management, Corporate Complaints, Performance Management in the Strategic Directorates, Corporate Performance Management Initiatives |
| Head of Corporate Communications |
Kathryn Myers |
Communications strategies and plans, media relations, press and publicity, marketing and promotion, internal communications, website and intranet management, Waltham Forest Magazine (WFM), brand management, graphic design |
| Head of Diversity |
Jane Brown |
Corporate Equality Plan, Equality Standard |
| Head of Strategic Human Resources (HR) |
Phill Cox |
Personnel and HR strategy, Organisational Development, Learning and Development, Health and Safety, Corporate Recruitment, HR Shared Service Centre |
Contact us
Waltham Forest Direct
Tel 020 8496 3000
Email wfdirect@walthamforest.gov.uk
