This page gives details of the targets and statistics on Waltham Forest's website performance.

Internet service standards

Because more services are being made available through the Council's website, it is important that it is available for as much of the time as possible, ideally 24 hours a day, seven days a week.

However, this is not always possible, and there may be times when the website is unavailable briefly, due to technical difficulties or unavoidable maintenance tasks. The Council tries to keep these to a minimum, and has set a target for the website to be available for at least 98% of the time.

Web site performance

The following statistics are generated by Pingdom.com, an independent website performance monitoring service that uses geographically dispersed monitoring agents to verify the availability and performance of our website from the most important point of view - that of our customers.

Website availability over the last 30 days

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Website availablility over the last 30 days
DateDowntimeAvailability
Daily average100%
Thursday, 9 February 2012None100%
Wednesday, 8 February 2012None100%
Tuesday, 7 February 2012None100%
Monday, 6 February 2012None100%
Sunday, 5 February 2012None100%
Saturday, 4 February 2012None100%
Friday, 3 February 2012None100%
Thursday, 2 February 2012None100%
Wednesday, 1 February 2012None100%
Tuesday, 31 January 2012None100%
Monday, 30 January 2012None100%
Sunday, 29 January 2012None100%
Saturday, 28 January 2012None100%
Friday, 27 January 2012None100%
Thursday, 26 January 2012None100%
Wednesday, 25 January 2012None100%
Tuesday, 24 January 2012None100%
Monday, 23 January 2012None100%
Sunday, 22 January 2012None100%
Saturday, 21 January 2012None100%
Friday, 20 January 2012None100%
Thursday, 19 January 2012None100%
Wednesday, 18 January 2012None100%
Tuesday, 17 January 2012None100%
Monday, 16 January 2012None100%
Sunday, 15 January 2012None100%
Saturday, 14 January 2012None100%
Friday, 13 January 2012None100%
Thursday, 12 January 2012None100%
Wednesday, 11 January 2012None100%

Website availability over the last 12 months

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Website availablility over the last 12 months
DateDowntimeAvailability
Monthly average1 hour, 39 minutes99.78%
February 2012None100%
January 20125 minutes99.99%
December 20115 minutes99.99%
November 201110 minutes99.98%
October 201139 minutes, 55 seconds99.91%
September 20112 hours, 44 minutes99.62%
August 20112 hours, 35 minutes99.65%
July 201159 minutes, 59 seconds99.87%
June 20115 minutes99.99%
May 201112 hours, 10 minutes98.36%
April 2011None100%
March 201115 minutes99.97%