Where are they?

If you prefer to speak to someone face to face when you have an enquiry about council services, you can now visit one of our Waltham Forest Direct shops.

The addresses of the shops are:

  • Leyton
    774-776 High Road, Leyton  E10 6AE
    The shop is 200 yards from the Bakers Arms opposite the bus garage, on the corner of Leyton Green and High Road Leyton

  • Walthamstow
    137 Hoe Street, Walthamstow  E17 4RT
    The shop is the old bank building opposite the top end of the High Street, on the corner of Church Hill and Hoe Street

  • Leytonstone
    819 High Road, Leytonstone  E11 1HQ
    The shop is part of the library building by the traffic lights on the corner of Church Lane and the High Road Leytonstone

If you would like to speak to someone in the WFD shops by telephone, then please call WFD on 020 8496 3000 and ask for the shop by name.  

When are they open?

You can call in anytime between 8.30 am to 6.00 pm Monday to Friday and 9.00 am to 1.00 pm on Saturday. There are no Housing Benefit officers at the shops on Saturday but you can drop off evidence and make general enquiries.

Our friendly and helpful staff will deal with your enquiry on the spot, or put you in touch with the person who can help.

The newly refurbished premises are designed to meet your needs and make your visit a comfortable and pleasant experience. The latest technology will help us provide you with a prompt and efficient service.

Which council services do WFD shops deal with?

WFD shops deals with a range of enquiries.

» Some of the services we can help you with