'Phone us on 020 8496 3000

By contacting the Waltham Forest Direct number, you get through to a dedicated team of friendly and helpful people who are there to take your call and help you with your enquiry. If they cannot, they will try and help you to reach the right person to deal with your call.

You can also contact us by:

  • Minicom on 020 8496 3010
  • Fax on 020 8496 3301

Opening hours

You can call WFD on 020 8496 3000 between 8am-6pm, Monday-Friday.

An emergency-only service operates at all other times including Bank Holidays.

Which council services do WFD deal with?

WFD deals with a range of enquiries including:

Services Waltham Forest Direct provides
Council services Partner services

Adult services

Benefits

Council Tax

Environmental services

Housing

Planning and building control

Street and parking services

Waste and recycling

Citizens Advice Bureau

Community and voluntary groups

Consumer Direct

NHS

Housing associations

Pension service

Police - third party reporting of hate crime

Waltham Forest Credit Union

Contacting us

You can contact us in the following ways:

Tel 020 8496 3000
Fax 020 8496 3301
Minicom 020 8496 3010

Email wfdirect@walthamforest.gov.uk

Website www.walthamforest.gov.uk