Phone us on 020 8496 3000, anytime, day or night

By contacting the Waltham Forest Direct number, you get through to a dedicated team of friendly and helpful people who are there to take your call and help you with your enquiry. If they cannot, they will try and help you to reach the right person to deal with your call.

Customers now benefit from being able to leave their telephone number when queuing and they will not lose their place in the queue. We will call the customer back at the time they would have spoken to an adviser. We call this system Q-buster!'

Which council services do WFD deal with?

WFD deals with a range of enquiries including:

Services Waltham Forest Direct provides
Council services Partner services

Adult Services

Benefits

Council Tax

Environmental Services

Housing

Planning and Building Control

Street and Parking services

Waste and Recycling

Better Neighbourhoods

Citizens Advice Bureau

Community and Voluntary groups

Consumer Direct

NHS

Housing Associations

Pension service

Police - third party reporting

Waltham Forest Credit Union

Contacting us

You can contact us in the following ways:

Tel 020 8496 3000
Fax 020 8496 3301
Minicom 020 8496 3010

Email wfdirect@walthamforest.gov.uk

Website www.walthamforest.gov.uk