Moving home

Moving Home

If you're moving home, please don't forget to tell us so we can update our records. Thank you.

Council information about moving home

Local Land Charges and Land Searches
Schools
I Am Moving

Council Tax, and Housing Benefit/Council Tax Benefit

Contacting Revenues and Benefits to advise of a change of address
Housing Benefit and Council Tax Benefit
- If you have changed address within the Borough you can use the Change of Address form to report the change and claim benefit for the new address.
- What is the maximum Housing Benefit at my new address?
- Changes in Circumstances - Benefits (DOC)
- Changes in Circumstances - Benefits (PDF )
- Report a change in your circumstances using the online form
Council Tax:
- Change of Address form - Council Tax (DOC)
- Change of Address form - Council Tax (PDF)

Telling the council about your move

Moving home can be very stressful at the best of times. So Waltham Forest has joined with "I am Moving" to offer you this new service to tell lots of organisations and government departments about your move, in one easy go, including the council.

You decide which organisations you want to tell, including:

Banks and financial services
Utilities:
- Gas suppliers
- Electricity suppliers
- Water companies
Government departments and agencies:
- Inland Revenue
- Passport Agency
- DVLA (driving licences and vehicle registration)
- Dept. of Work and Pensions (formerly the DSS, for benefits, pensions, etc.)

How to use the "I am Moving" service

Just click on the link below to go to their secure site. Once there, you register with them, then fill in the details about your change of address. You can also choose which other organisations, if any, that you want "I am Moving" to tell about your move. Full instructions and help are available on the site:

>> Go to I am Moving (external)

Link

How does it work?

"I am Moving" then pass us details of your change of address and we tell Council Tax, Housing Benefits, Housing Rents (for council tenants) and Electoral Registration that you have moved, so that they can update their records.

What is "I am Moving"?

"I am Moving" is a product of Moving Technologies Ltd (MTL), which is partly owned by the Royal Mail. This company has been set up to make it easier to inform people and organisations that you have moved home. You only have to tell "I am Moving" about your move once, and then decide who you want them to advise on your behalf. They do the rest of the work for you.

After your move: Other useful information

Any external products and services listed do not necessarily carry the endorsement of the LBWF or imply a recommendation. If you are aware that any of the information here contains mistakes or needs updating, please tell us.

Moving Home on DirectGov

There is advice and guidance on moving home on the DirectGov website including information about:

JobCentrePlus offices
utilities (gas, water, electricity)
redirecting your post
advising the TV licencing authority
updating your driving licence and vehicle documentation.

More information

If you want to telephone the council to tell us about your change of address (including Council Tax) please contact Waltham Forest Direct on 020 8496 3000.

If you would like more information or have any questions about the "I am Moving" website, you can either contact them direct using the "contact" details on their website, or you can contact the Council:

David Drury
Performance and Service Improvement
Waltham Forest Town Hall
Forest Road
London
E17 4JF

Tel: 020 8496 4734
Fax: 020 8523 4786

Email: david.drury@walthamforest.gov.uk

Please note these contact details are only for information about I Am Moving, and should not be used for reporting changes of address.