There are a number of Social Services offices in the Borough where you can get further information or discuss the best way we can support you.

Services for adults and older people

To enquire about services for people who are over 18 and live Chingford or Walthamstow, contact:

First Response Team - North
47 Gainsford Road
Walthamstow  E17 6QB

Tel 020 8496 3000 (via Waltham Forest Direct)
Fax 020 8496 2011
Minicom 020 8496 2002

To enquire about services for people who are over 18 and live in Leyton or Leytonstone, contact:

First Response Team - South
Leytonstone Access Office
90 Crownfield Road
Leytonstone  E15 2AJ

Tel 020 8496 3000 (via Waltham Forest Direct)
Fax 020 8496 1203
Minicom 020 8496 1249

Adults with learning disabilities

To enquire about services for adults with learning disabilities contact:

Community Learning Disabilities Team
30 Coleridge Road
Walthamstow  E17 6QU
Tel 020 8521 0337
Fax 020 8521 8511

For people affected by HIV/AIDS

The Specialist Adult Disability Team
Community Services
The Wyemead Centre
5 Oaks Grove
Chingford
London, E4 6EY

Tel 020 8496 3000 (via Waltham Forest Direct)
Tel 020 8496 1662 (confidential answerphone service)
Fax 020 8496 1659

Children and Families Service

To enquire about services for children under 18, their families and carers, contact:

First Response Team – Children
8 Buxton Road
Walthamstow  E17 7EJ

Tel 020 8496 3000 (via Waltham Forest Direct)
Fax 020 8496 2313

Hospital Social Work Service

If you are in hospital, please contact:

Whipps Cross Hospital
Whipps Cross Road
Leytonstone  E11 1NR

Tel 020 8539 5522
Fax 020 8535 6548
Minicom 020 8558 2885

Asylum Seekers Service

To enquire about services for asylum seekers please contact:

Children in Care Service
604 High Road
Leyton  E10 6RN

Tel 020 8496 2118/2144
Fax 020 8496 2154

Opening hours are Monday-Thursday, 9am-5.15pm and Friday 9am-5pm

Mobility Team

To enquire about the services the Mobility Team provides, please contact:

London Borough of Waltham Forest
Alpha Business Centre
Unit 36, 60 South Grove
Walthamstow E17 7NX
Tel 020 8496 2812

Opening hours

Opening hours for all offices are:

  • Monday-Thursday, 9am–5.15pm
  • Friday, 9am–5pm

Emergencies

For urgent enquiries outside these hours, please telephone the Social Services Emergency Duty Team on 020 8496 3000.

Headquarters

The headquarters of Waltham Forest Social Services is based at:

Silver Birch House
Uplands Business Park
Blackhorse Lane
Walthamstow  E17 5SD

Tel 020 8496 3000 (via Waltham Forest Direct)
Fax 020 8496 3658

Please note this building is not open to personal visitors