There are a number of Social Services offices in the Borough where you can get further information or discuss the best way we can support you.

Services for adults and older people

To enquire about services for people who are over 18 contact:

Access and Assessment Team
47 Gainsford Road
Walthamstow  E17 6QB

Tel 020 8496 3000

Adults with learning disabilities

To enquire about services for adults with learning disabilities contact:

Community Learning Disabilities Team
30 Coleridge Road
Walthamstow  E17 6QU
Tel 020 8521 0337
Fax 020 8521 8511

For people affected by HIV/AIDS

To access support services for  people living with or affected by HIV/Aids please contact

The Enablement and Care Team
47 Gainsford Road
Walthamstow E17 6QB

Tel Call 020 8496 3000 and ask for The Enablement and Care Team
Tel 020 8496 1662/1872/1895 (Duty officers)
Email enablementandcare.team@walthamforest.gov.uk
Fax 020 8496 1840

Children and Families Service

To enquire about services for children under 18, their families and carers, contact:

First Response Team – Children
8 Buxton Road
Walthamstow  E17 7EJ

Tel Call 020 8496 3000 and ask for the Children's First Response Team
Fax 020 8496 2313

Hospital Social Work Service

If you are in hospital, please contact:

Whipps Cross Hospital
Whipps Cross Road
Leytonstone  E11 1NR

Tel 020 8539 5522
Fax 020 8535 6548
Minicom 020 8558 2885

Asylum Seekers Service

To enquire about services for asylum seekers please contact:

Children in Care Service
604 High Road
Leyton  E10 6RN

Tel 020 8496 2118/2144
Fax 020 8496 2154

Opening hours are Monday-Thursday, 9am-5.15pm and Friday 9am-5pm

Mobility Team

To enquire about the services the Mobility Team provides, please contact:

The Mobility Team
London Borough of Waltham Forest
Alpha Business Centre
Unit 36, 60 South Grove
Walthamstow E17 7NX

Opening hours

Opening hours for all offices are:

  • Monday-Thursday, 9am–5.15pm
  • Friday, 9am–5pm

Emergencies

For urgent enquiries outside these hours, please telephone the Social Services Emergency Duty Team on 020 8496 3000.

Headquarters

The headquarters of Waltham Forest Social Services is based at:

Silver Birch House
Uplands Business Park
Blackhorse Lane
Walthamstow  E17 5SD

Tel 020 8496 3000 (via Waltham Forest Direct)
Fax 020 8496 3658

Please note: This building is not open to personal visitors.