If you are deaf or hard of hearing and are finding it hard to manage you can get help and support from our Sensory Disabilities Resource Team. They offer:

  • a rehabilitation service
  • equipment for day-to-day living, for example flashing doorbells, telephone amplifiers, television amplifiers and minicom
  • advice and information on what is available locally, regionally and nationally

Who can have this service?

You should -

  • live in Waltham Forest, and
  • be deaf or hard of hearing and in need of our help, or
  • be caring for someone who lives in Waltham Forest and is deaf or heard of hearing.

Will I have to pay towards this service?

No. These services are free based on need, although there may be running costs such as replacing batteries for certain items of equipment.

To make a referral

If you feel this service will help you or the person you are caring for please contact the Access and Assessment Team by calling 020 8496 3000.

If you are having inpatient treatment at Langthorne, Whipps Cross or Chingford hospitals you can ask ward staff to contact hospital-based social workers for you. They should provide language interpreters, including a British Sign Language (BSL) interpreter.

Contacting us:

Sensory Resource Team
313 Billet Road
Walthamstow  E17 5PX

Telephone / Minicom: 020 8496 2488
Fax: 0208 496 2845
SMS text: 07792 660 508

Please note: Deaf BSL users can access our drop-in service at the address above.

Monday 10am-1pm, 2pm-4pm
Wednesday 2pm-4pm
Friday 10am-1pm, 2pm-4pm
Staff will communicate in sign language

Other services

Walthamstow Deaf Club

Walthamstow Deaf Club meet every Wednesday evening at 7pm and is a friendly and supportive club for Deaf and hearing people where sign language brings everyone together. They run a range of activities and also sign language workshops. For more information visit their website www.walthamstowdeafclub.org.uk

Deaf Blind UK

Deafblind UK is a national charity which provides a range of support services to deafblind adults and their carers. It also campaigns on behalf of deafblind people.  For more information visit their website www.deafblind.org.uk