Support service for people living at home who are confused or have memory loss

We can help you if you look after someone at home who is confused or has loss of memory (known as "dementia").

We may also be able to help if you know someone living alone who has memory loss or confusion and has some support from a carer.

Living with or looking after a close relative or friend at home can be very demanding and stressful. We can provide practical help and let you have regular breaks.

We can provide also support to people living alone at particular times of the day when the assistance is most needed. We can give you an agreed number of hours' professional support each week so that you can:

  • Go shopping, visiting or to have a much needed break
  • In some instances, the support includes assistance throughout the night so you can get an uninterrupted night's sleep

We can:

  • Provide assistance to the person you are looking after throughout the night
  • Chat with the person you are looking after, or help with simple activities and provide stimulation
  • Take the person you are looking after for walks
  • Offer help with personal care and other domestic activities
  • Take the person you are looking after to a local day centre or "drop-in" centre

Help is available, by agreement, throughout the year.

This team is trained to work with people who are confused or have memory loss (dementia). We are a flexible and experienced team who understand the difficulties faced by people with dementia and their carers.

We can provide:

  • Practical care and support
  • Useful advice on how to cope
  • Information about local organisations and the resources that are available to help people with, and those who look after people with dementia

How to get help

Talk to the Dementia Support Manager who is based at:

London Borough of Waltham Forest
Dementia Support
Morley Centre
Essex Hall
313 Billet Road
Walthamstow  E17 5PX
Tel: 020 8496 3000

The Dementia Support Manager is available Mondays - Fridays 9am to 5pm.

Alternatively, talk to your social worker or ask at your local Social Services office.