Your Choice; helping you choose your support

The ‘Your Choice; helping you choose your support’ programme is Waltham Forest’s approach to modernising adult social care and is part of a national programme sometimes called personalisation or putting people first

Many adults need some help to go about their daily lives. This might be because of disability or illness or because as people get older they sometimes need support. Like every other adult, they deserve freedom and control over their lives. ‘Your Choice’ aims to give local people more choice over the care and support they receive so that it meets their own wishes and preferences but always ensures that they have help and support when they need it.

Find out more about the changes to adult social care.

Keeping warm and well in Waltham Forest

3 Feb: Keeping warm over the winter months can help prevent colds, flu or more serious health problems like pneumonia, falls and hypothermia.

Waltham Forest Council is working with Age UK Waltham Forest, to stay warm and well over the next few months. Here’s some tips to stay warm and well during the winter months.

» More on keeping warm and well

Who we provide services for

We provide support and advice services for adults, older people and their carers in Waltham Forest.

  • Paying for services
    Paying for residential and community care services
  • Direct Payments
    If you are eligible for services you can organise your own care through the Direct Payments Scheme. This means instead of Social Services arranging your care, we will give you the money to manage and pay for the services you need
  • Eligibility for care services
    Information about our eligibility criteria and the "Fair Access to Care Services" guidelines

General services for adults and older people

Use the pages below to find out about local social care services for adults and older people. Or you can also use the YourChoice Resource Directory.

Specialist services for adults and older people

  • HIV and Aids
    This page provides information about services to people who have needs relating to HIV

Support agencies

More sources of help including advocacy and support services and details of Your Choice.

Contact us

Tel 020 8496 3000
Minicom 020 8496 3010
Fax 020 8496 3301

For EMERGENCIES outside office hours please call 020 8496 3000 (Waltham Forest Direct) and ask for the Social Services Emergency Duty Team.