Who we provide services for

We provide support and advice services for adults, older people and their carers in Waltham Forest.

  • Paying for services
    Paying for residential and community care services

  • Direct Payments
    If you are eligible for services you can organise your own care through the Direct Payments Scheme. This means instead of Social Services arranging your care, we will give you the money to manage and pay for the services you need

  • Eligibility for care services
    Information about our eligibility criteria and the "Fair Access to Care Services" guidelines

General services for adults and older people

Specialist services for adults and older people

  • HIV and Aids
    This page provides information about services to people who have needs relating to HIV

Support agencies

More sources of help including advocacy and support services

Looking for help and information for older people in Waltham Forest?

Waltham Forest Older People's Collaborative Website is a resource for older people, carers, the general public and people who work with older people in Waltham Forest.

The website has information on: healthy ageing, welfare benefits, falls prevention, help when leaving hospital, living with a terminal illness, hearing loss, help with shopping and more.

» Visit www.wfolderpeople.com for more details

Contact us

Tel 020 8496 3000 (Waltham Forest Direct) Fax 020 8496 1864 Minicom 020 8496 1820

For EMERGENCIES outside office hours please call 020 8496 3000 (Waltham Forest Direct) and ask for the Social Services Emergency Duty Team.