New arrangements for billing the Council
Waltham Forest Council is implementing new processes for our Accounts Payable function to improve our internal controls and our service to you as a supplier. This means you will need to change where you send your bills to.
Cogent Consulting
From 1 November 2008, all invoices for the Council should be sent to our supplier, Cogent Consulting, who will receive them on our behalf. You can send invoices or credit notes to them electronically or in paper format.
New invoice/credit note submission processes
The new invoice/credit note submission processes to choose from are as follows:
Electronic/PDF files
To send your invoices/credit notes electronically, we can accept electronic files or e-mails with a PDF attachment.
By email
- To submit via e-mail, please send the invoice/credit note as a PDF attachment to: suppliers.invoices@walthamforest.gov.uk.
Online
- For details on how to transmit invoices/credit notes via an electronic interface, please contact sap.acspayable@walthamforest.gov.uk
Advantages of the electronic processes
We would encourage you to choose one of the electronic options, as they have real advantages for you:
- No printing costs such as paper and ink
- No postage costs such as envelopes and stamps
- Automatic confirmation of receipt of the email with PDF attachment, so that you know it has been received
- Invoices will arrive almost immediately, much quicker than by post.
Where to send paper invoices or files
If you decide not to take advantage of these new options, please note the following:
- From 1 November 2008, please send all paper invoices/credit notes for the Council to:
- PO Box 7391
Corby
NN17 5JG
- PO Box 7391
- Statements and other correspondence should be sent to the Council at:
- Accounts Payable Team
Waltham Forest Town Hall,
Forest Road,
London
E17 4JF
- Accounts Payable Team
Important
When sending your invoice/credit note, you must ensure that, if required, you quote a valid Purchase Order number.
If a valid Purchase Order number is not quoted, this will delay the invoice/credit note being processed and paid.
If your invoice/credit note differs from the Purchase Order that you receive, please contact the person named on the Purchase Order immediately to arrange an amendment to avoid delays.
Invoice format and completion notes
» Pro forma invoice (Word file, 22KB)
» Completion of invoice form (Word file 28KB)
