Privacy statement
The personal information we collect
We will collect information from you if you complete any forms on our site or if you contact us via the web site with comments or specific requests.
This information will only be used for the purpose it was collected for.
If you choose to complete any of our online forms, we will not use the personal information you provide us with for marketing purposes without first gaining your consent.
We may pass your details on to third party service providers who are contracted to Waltham Forest Council to provide services on our behaf in the course of dealing with your request.These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the information at the appropriate time.
No personal information you have given us will be passed on to third parties for commercial purposes. Our policy is that all information will be shared among officers and other agencies where the legal framework allows it, if this will help to improve the service you receive and to develop other services.
If you do not wish certain information about you to be exchanged within the Council, you can request that this does not happen.
Collecting information automatically
We collect statistics about your visit to our website. We use this information to track user activity which in turn helps us to improve the website. These statistics do not contain personal data and cannot be traced back to an individual.
We use ‘cookies’ to collect this statistical information. However, the cookies themselves do not store personal information.
Confidentiality/security
We use a secure, encrypted transmission method to to protect the information you send to us via the web site
All our employees and data processors with access to, and associated with the processing of, personal data are obliged to respect the confidentiality of our visitors’ personal data.
We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.
Email monitoring
The use of our email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes.
External links
Our site contains links to other websites. This privacy policy applies only to Waltham Fortest Council's website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.
Changes
If this privacy statement changes in any way, we will place an updated version on this page.
