You can easily get up-to-date information about Council services on this website, by emailing Waltham Forest Direct at wfdirect@walthamforest.gov.uk, 'phoning them on 020 8496 3000, or by visiting a Waltham Forest Direct Shop.
On the web site
Available 24 hours a day with almost all council services online.
» More about Waltham Forest Council's website
By telephone
You can call 24 hours a day, every day of the year:
- Phone Waltham Forest Direct on 020 8496 3000
- Minicom 020 8496 3010
- Fax 020 8496 3301
» More about Waltham Forest Direct Call Centre
In person
- Visit one of our Waltham Forest Direct Shops at Chingford, Leyton, Walthamstow and Leytonstone
- Open 8.30am-6pm Monday to Friday and 9am-1pm on Saturday
» More about Waltham Forest Direct shops
By email
- Email Waltham Forest Direct at wfdirect@walthamforest.gov.uk
By post
If you want to contact us by post, please write direct to the service.
If you do not know the address, you can write to Waltham Forest Town Hall, Forest Road, Walthamstow, London, E17 4JF
Service leaflets
Waltham Forest Council has produced a set of leaflets which tell you about our services to you in your borough. These will help you understand more about our services, what to expect from us and how to get these services.
These are available from the website, from any of our WFD shops or from our other customer service points.
Customer care standards
The Customer Care Standards are our guarantee to you. These standards set out how the council will respond to your enquiry.
