Supporting People is a Government programme which funds housing-related support services
What do we provide?
Supporting People is a Government programme which funds housing-related support services including:
- General information and advice
- Community alarms
- Assistance with welfare benefits
- Home improvements
- Help to deal with neighbour disputes
- Assistance with education and employment plans
- Life skills training
This support can be provided either within your own individual home or within a specialist housing scheme such as sheltered housing, hostels or refuges. It can be short-term or on a permanent basis, depending on what is needed.
Who can have this service?
- Older people
- People with learning disabilities
- People living with HIV
- People with physical disabilities
- People with substance misuse problems
- People with mental health needs
- People leaving prison
- People who are or have been homeless
- Young people leaving care
- People who have experienced domestic violence
Will I have to pay?
If you are in receipt of Housing Benefit, these services are free of charge and Supporting People funding would be paid to your support provider. You can apply for Supporting People subsidy as part of your application for Housing Benefit.
If you do not receive Housing Benefit and support is tied to long-term housing, Waltham Forest needs to charge for support services. We will do this fairly; if you cannot afford to pay you will not be expected to. You can apply for an assessment under the Fairer Charging Policy. If you would like to find out more please call 020 8496 3000 and ask for the Supporting People Team or you can email email@example.com
Personal care, residential care, health care and general housing services (e.g. estate management) are not provided through the Supporting People Partnership. However, the partnership is very closely linked into Social Services, health services and Housing as services are joined up.
More information and leaflets
Supporting People leaflets and strategy
Guidance for leaseholders
when a client from a supported leaseholder scheme approaches the Supporting People team for help with costs (30KB Word file)
Extra care leaflet and strategy
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