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Child protection

Last updated 15 September 2014

​Report it

If you feel that a child is at immediate risk of harm please call the Police on 999 who will be able to provide an immediate response.

Alternatively, you can contact your local police on 101 at any time.

If you don’t believe the risk requires immediate action, contact the Waltham Forest Multi Agency Safeguarding Hub team (previously the Referral and Advice Team) to discuss your concerns on:

  • Tel: 020 8496 2310
    (Monday to Thursday, 9am-5.15pm and Friday, 9am-5pm)
  • Tel: 020 8496 3000
    (Out of Hours).

You will get to speak to a social worker who is part of the Waltham Forest Multi Agency Safeguarding Hub (MASH) team. The social worker will need to gain as much information as possible about the child and the family.

About the MASH team

The MASH team consists of professionals from children’s services (previously the referral and advice team), health, education, police, probation, housing, early intervention and prevention service, youth offending, London victim support.

The Multi Agency Safeguarding Hub team will exchange information about the child and the family in a confidential and secure environment, to get a better understanding of the different issues that may be affecting child’s safety and welfare.

Child protection

Quality Assurance Service

Children in Waltham Forest who are Looked After or are the subject of a Child Protection Plan, will have their Care or Protection Plans overseen by staff from the Children's Quality Assurance Service.

Some of these documents are in PDF format. To view them you may need to download a free copy of Adobe Acrobat Reader.

Quality Assurance Service

This service ensures that children in Waltham Forest who are in care or subject of a Child Protection Plan have a Care or Child Protection Plan with clear outcomes and identified timescales to ensure their safety and protection. This is to make sure that children and young people receive the right care and protection. We do this by chairing all the Child Protection Conferences and Child in Care Reviews on young people.

There are two distinct teams of staff who undertake this work within the Quality Assurance Service. Independent Reviewing Officers (IROs) chair reviews for children and young people who are in care, and Child Protection Co-ordinators chair Child Protection Conferences.

This means that the Quality Assurance Service has an overview of all the children and young people who are the subject of a Child Protection Plan and those that are in care. The service has a role in scrutinising standards of practice and outcomes for children. Due to these roles IROs & Child Protection Co-ordinators are in a position to monitor and identify trends in the areas of Child Protection and Children in Care.

Independent Reviewing Officers undertake this work by:

  • Chairing all reviews for children and young people in care
  • Monitoring the attendance at reviews
  • Ensuring that children and young people fully participate in their reviews
  • Following up any concerns about the progress of the plan for the child or young person between reviews
  • The administration of reviews (this is undertaken by administrative staff in the team)

Child Protection Co-ordinators undertake this work by:

  • Chairing Child Protection conferences
  • Monitoring the attendance, participation of children and parents, and quality of input at all Child Protection conferences
  • Maintaining the list of children who are the subject of a Child Protection Plan
  • Administration of Child Protection conferences (this is undertaken by administrative staff in the team)
  • Chairing complex strategy meetings
  • Offering consultation on complex child protection cases

Children who are the subject of a Child Protection Conference and a Child Protection Plan

To view the following information leaflets in PDF format click on the relevant link:

  • Child protection enquiry for children and young people (1MB PDF file)
  • Child protection conference for children and young people (1MB PDF file)
  • How to complain about a Child Protection conference for children and young people (133KB PDF file)
  • Child protection enquiry for parents and carers (1MB PDF file)
  • Child protection conference for parents and carers (1MB PDF file)
  • How to complain about a Child Protection conference for parents and carers (119KB PDF file)

All leaflets mentioned above are presently unavailable and will be uploaded in due course.

Agency Report to a Child Protection Conference template

This template should be used by all non-social worker staff from across all agencies for their reports for child protection conferences.

Download the report template for the multi agency child protection conference (55KB Word file)

Some of these documents are in PDF format. To view them you may need to download a free copy of Adobe Acrobat Reader.

Contact us

Call Waltham Forest Direct on 020 8496 3000 and ask for the Quality Assurance Service.

Waltham Forest's LADO (Local Authority Designated Officer)

If you have concerns about a professional or volunteer working with children, visit our LADO page for further information.

Further Information

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Contact details

  • Waltham Forest Multi Agency Safeguarding Hub

    221 Hoe Street,
    Walthamstow
    London
    E17 9PH
    Phone: 020 8496 2310 (Mon-Thurs, 9am-5.15pm and Fri, 9am-5pm)
    Mob: 020 8496 3000 (out of hours)
    Txt:
    Fax: 020 8496 2313
    Email: cscreferrals@walthamforest.gov.uk