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Telephony issues, Friday 5 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.

Report faulty street lighting

Last updated 15 December 2015

To report a damaged or faulty lamp column, make a note of the location and if possible the lamp column number. This is displayed:

  • About 1.5 metres (5ft) above the ground and facing towards the road
  • It may contain letters as well as numbers ie 3, WF3 or 3H and sometimes they are positioned vertically. The letter is important in identifying who is responsible for the repair

Report a street light or illuminated sign problem


Help with completing online forms can be found below.

The Council's responsibilities

The Council is responsible for the the installation and maintenance of street lights. This includes fixing lighting faults including illuminated bollards, signs and beacons.

Help with completing online forms

If you don't have access to a pc, why not visit a Library Plus branch where you can use a self-service pc to log your request/report. Staff are available to support you if you need it.​​​​​

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