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Request a bulky waste collection

Last updated 25 November 2015


The Council provides a collection service from residential properties for bulky waste that cannot go into the black or green bin:

  • Free to residents
  • 5 items per collection. If there are more items to collect another collection must be arranged
  • There are no limits to the number of collections per household
  • The Council reserves the right to refuse collections if the service is abused

Landlords and trades people

Bulky waste collections cannot be requested by landlords or trades people
as it is their responsibility to dispose of this waste.
Options for disposal:
  • Trade waste disposal can be done at Bywaters (non public site), Gateway Road, Leyton 

Items that cannot be collected

We are unable to collect certain types of waste:
  • Asbestos and other hazardous waste
  • Loose bagged waste including general black bags
  • Batteries – recycled at all household waste recycling centres
  • Car parts
  • Clinical waste – There are separate collection arrangements in place
  • Dead animals – There are separate collection arrangements in place
  • Garden and food waste - if you have more waste than will fit in your brown bin, you can either compost at home, take it to a recycling centre or request that excess waste is collected with your regular collection
  • Gas cylinders – These can be recycled at all household waste recycling centres
  • Glass panes, window panes or anything containing sheet glass, including glass panes from internal and external doors - Sheet glass and windows can be taken to household waste recycling centres
  • Knives
  • Nails still in wood including carpet grips cannot be taken for safety reasons
  • Oil, preservative, varnish and solvent containers (full or empty) – empty metal tins and original containers of gloss and emulsion paint can be recycled at all household waste recycling centres
  • Pianos and organs
  • Plasterboard – This can be recycled at South Access Road Household Waste Recycling Centre
  • Rubble and concrete (including hard-core / cement ) – This can be recycled at all household waste recycling centres
  • Safes
  • Tyres and wheel rims
  • Items which are too heavy and would require more than 2 people to move it

Can your bulky item be reused or recycled?

A lot of items that are thrown away could be reused or recycled.  

If you have any unwanted furniture you wish to donate or recycle, then the following organisations in Waltham Forest may take it:

What items are suitable for reuse or recycling?

The following items are suitable, if in good condition (the general rule of thumb being 'would I be happy to have this item in my house'), to be left in the containers:
  • Armchairs
  • Beds (complete)
  • Bedside cabinets
  • Chests
  • Coat stands
  • Coffee tables
  • Cutlery sets
  • Dressers
  • Garden tables and chairs
  • Ironing boards
  • Mattresses
  • Pillows and duvets (stain free)
  • Pots and pans
  • Rugs
  • Small lounge units
  • Tables and chairs
  • Three piece suites
  • Vases
  • Wardrobes
Please note this is not a complete list. You may have items that are not covered here, so please ask.
  • All soft furnishings should have safety labels sewn in. On beds and mattresses the label is blue, on sofas and suites it will be red
  • Items should not be more than 6 feet in any dimension
  • If it is too heavy to be moved by two people, it can't be accepted for reuse

Electrical items

For all household electrical items that can be reused book a free collection with ReStore, the councils charity partner on 020 3457 5681.

For all household electrical items that can be reused or are broken book a free collection with 123 Recycle for Free 020 3457 5681.

You can also use one of our public recycling banks for small items like kettles, irons and laptops.
Businesses can book collections of electrical items at 123 Recycle for Free

What items will be taken as part of a bulky collection?

Common items for collection include:
  • Mattresses
  • Baths and sinks
  • Washing machines

How to request this service

To request your bulky collection, contact Waltham Forest Direct on 020 8496 3000 or email

When you request a free bulky collection:

  • You will be told the date when your bulky waste will be collected
  • Each ward has a specific collection day and these are shown below:
Monday Tuesday Wednesday Thursday Friday
Chingford Green Chapel End High Street Forest Cann Hall
Endlebury Hale End and Highams Park Hoe Street
Lea Bridge
Hatch Lane
Higham Hill Markhouse
Leyton Grove Green
Valley Larkswood William Morris Wood Street Leytonstone
  • You will be asked to describe the items for collection and they must be identifiable and accessible on the day of collection
  • Bulky items must be left as close to the front edge of your property as possible on the day of collection by 6am. Please be aware that leaving items in your garden is at your own risk.

Please note: There is no assisted collection for bulky items and staff cannot enter a property to bring items out.

Further Information

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