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Renew your library items

Last updated 1 July 2014

Libraries online - our 24/7 library service

Search the catalogue, view and renew your loan items and make reservations 24 hours a day. You can even join the library online.

To use the online service you will need to enter your library card number. This is a letter followed by eight numbers with no spaces (eg. R01234567).

You will also need a PIN. If you do not know your PIN, please visit your local library.

You will need to show your library card to obtain your PIN.

Unfortunately, we are unable to email your PIN for reasons of Data Protection.

Access Libraries Online.

Callpoint - our 24/7 telephone renewal service

Need to renew your books? No access to a computer? Dial 0115 929 3388 for Callpoint - our 24/7 automated telephone renewal line. You will need your library card number.

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Contact details

  • Waltham Forest Council

    Waltham Forest Town Hall,
    Forest Road,
    Walthamstow
    E17 4JF
    Phone: 020 8496 3000
    Fax: 020 8496 3301
    Email: wfdirect@walthamforest.gov.uk