Pest control
Report a problem with vermin
Report a problem with vermin on an open space online via our web form. Please do not use this form for reporting pest issues in domestic or commercial premises.
Pest control services
Pest control services are provided for residents of the Borough, based on risk to health. This is reflected in our cost of treatment for the particular type of infestation.
To arrange treatment please contact Waltham Forest Direct on 020 8496 3000. For further information on the services we provide please contact us on wfdirect@walthamforest.gov.uk or phone 020 8496 3000 or fill in the service request form.
Pest control fees
| Pest | Standard charge | Reduced charge (Council tax support) | Landlords |
|---|---|---|---|
Rats (2 visits)
|
£25 |
£25 |
£90 (fee to be advised for larger properties) |
| Mice (2 visits) | £110 | £75 | £110 |
Fleas (1 infested room) Additional rooms (2 visits) |
£125
£15 each |
£85
£15 each |
£125
£15 each |
| Cockroaches (2 visits) | £135 | £90 | £135 |
Bed Bugs (includes 1 bed). Additional beds which include bunk beds, double beds, single beds, sofa beds, divan beds (2 visits) |
£165
£15 each |
£110
£15 each |
£165
£15 each |
| Wasps | £70 | £70 | £70 |
| Pharaohs Ants (3 visits) | £130 | £85 | £130 |
| Ghost Ants (3 visits) | £130 | £85 | £130 |
Common Clothes Moths (1 infested room) Additional rooms (2 visits) |
£95
|
No reduced fee £15 each |
£95
|
| Garden Ants (2 visits) | £95 | No reduced fee | £95 |
Carpet Beetles (1 infested room) Additional rooms (2 visits) |
£95
£15 each |
No reduced fee |
£95
£15 |
| Fruit Fly (2 visits) | £95 | No reduced fee | £95 |
| Wharf Borer (2 visits) | £95 | No reduced fee | £95 |
| STORED PRODUCT INSECTS | | | |
| Biscuit Beetles (2 visits) | £95 | No reduced fee | £95 |
| Indian Meal Moths (2 visits) | £95 | No reduced fee | £95 |
| Yellow Meal Worm-Beetle (2 visits | £95 | No reduced fee | £95 |
| Rice Weevil (2 visits) |
£95 | No reduced fee | £95 |
| Larder Beetle (2 visits) | £95 | No reduced fee | £95 |
| Confused Flour Beetle (2 visits) | £95 | No reduced fee | £95 |
| NUISANCE PESTS | | | |
| Silverfish (2 visits) |
£95 | No reduced fee | £95 |
| Woodlice (2 visits) | £95 | No reduced fee | £95 |
Treatment of commercial premises by arranged price
To arrange treatment please contact Waltham Forest Direct on 020 8496 3000. For further information on the services we provide please contact us on wfdirect@walthamforest.gov.uk or phone 020 8496 3000 or fill in the service request form.
A cancellation fee of £35 is applicable where an appointment is cancelled within less than one working day (less than 24 hours' notice) or an appointment is not kept.
No treatment is guaranteed, further visits will be charged for.
Preparing your property before treatment
- Bed bugs treatment (17KB PDF file)
- Cockroaches treatment (16KB PDF file)
- Fleas treatment (16KB PDF file)
- Mice treatment (17KB PDF file)
- Rats treatment (37KB PDF file)
Pest control fact sheets
We have a range of fact sheets on common pests.
- Bed bug (21KB PDF file)
- Bumble bees (37KB PDF file)
- Carpet beetle (36KB PDF file)
- Cigarette beetle and drugstore beetle (39KB PDF file)
- Clothes moth (38KB PDF file)
- Cockroach (41KB PDF file)
- Feral pigeon (30KB PDF file)
- Fleas (45KB PDF file)
- Flour beetle (35KB PDF file)
- Foxes (41KB PDF file)
- Fruit flies (36KB PDF file)
- Garden ant (33KB PDF file)
- Gray squirrel (37KB PDF file)
- Harlequin ladybirds (41KB PDF file)
- Indian meal moth (34KB PDF file)
- Larder beetle (35KB PDF file)
- Mortar bees (35KB PDF file)
- Mouse (36KB PDF file)
- Pharaohs ant (49KB PDF file)
- Psocids (44KB PDF file)
- Rat (33KB PDF file)
- Rice weevil (35KB PDF file)
- Silverfish (35KB PDF file)
- Wasps (36KB PDF file)
- Wharf borer (35KB PDF file)
- Woodlice (33KB PDF file)
- Yellow mealworm (38KB PDF file)
If you need any further advice, please contact us on 020 8496 3000 or fill in the on-line service request form.
Frequently asked questions (FAQs)
- Is there a charge for the Pest Control Service?
- Are there discounts for the Pest Control Service?
- How do I pay for the Pest Control Service?
- Does someone have to be in when Pest Control visit?
- Are the chemicals used safe around humans and pets?
- Can the Pest Control Service treat my neighbours property?
- Can Pest Control treat ants on footpaths?
- I have maggots in my wheelie bin, can the Pest Control service treat them?
- I think I have bats in my roof space, can the Pest Control service remove them?
- What can I do about pigeons - can I shoot them?
- I have moles in my garden, does the Pest Control Service treat them?
