You are here:

Telephony issues, Monday 8 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.

Report it

Missed bin collection

Tell us if your bin collection has been missed and which type of collection it was.

Council house repair

Report your housing repair needs to Waltham Forest Housing.

Council Tax change of address

Keep us informed and let us know if you are moving in, moving out or changing address within Waltham Forest.

Change of circumstances

Report a change that may affect your claim for Council Tax Benefit, Housing Benefit, free school meals, or Local Housing Allowance.

Bonfire problem

Report bonfire or smoke problems.


Report a problem with the surface of a road or pavement


Complain about Council services.

Fly tipping

Report fly-tipping, dumped materials and dirty front gardens.

Noise nuisance

Report noise nuisance such as loud music, building sites, intruder and car alarms.

Street light or illuminated sign problem

Report a broken street light or a problem with an illuminated sign.


Report a graffiti problem.

Dog fouling

Report an incident of dog fouling and tell us where it has taken place.

Anti-social behaviour

Anti-social behaviour is a serious problem that affects the quality of life of individuals, families and communities. We’re committed to tackling it.

Abandoned vehicle

Report an abandoned/untaxed vehicle to the Council.

Litter bin problem

Tell us if the bin is full, needs replacing, has been vandalised or if you want to make a new bin request.

Fly posting

Report fly posting where advertising material (usually posters) has been stuck to a building or street furniture without the owner's consent.

Damaged street furniture

Report damage to street furniture such as benches or bollards.


Help stop fraud by telling us about anyone you suspect may be committing fraud.

Online security

All online communication is sent over a secure connection so that your personal and payment details remain safe.

Read more