Telephony issues, Monday 8 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.

Housing advice

Information about Council housing

Information about council housing, including the housing register, allocation priorities, and how to apply.

Local Housing Allowance

Help for people on a low income renting from a private landlord.

Affordable housing options

Information about low cost home ownership schemes through First Steps.

Community safety

The crime and disorder reduction strategy which addresses key priorities in relation to crime and disorder, it also provides information about ...

Council Tax Support: Changes in your circumstances

If you receive Housing Benefit or Council Tax Support you must tell us immediately about any changes which may affect the benefit you get.

Empty properties

Information about empty residential properties in the borough.

Homelessness: Advice and support

This service provides information and advice about housing to people who are homeless or at risk of becoming homeless. They may be offered temporary accommodation

Housing advice

Advice on housing related matters including domestic violence, tenancies, debt advice, welfare benefits, rent and repairs.

Housing Benefit: Changes in your circumstances

If you receive Housing Benefit or Council Tax Support you must tell us immediately about any changes which may affect the benefit you get.

Housing publications and leaflets

Leaflets and publications from the Council.

Information for owner occupiers

Information to help people who own their own home.

Licensing of houses in multiple occupation (HMOs)

Landlords of houses of multiple occupation (with more than two households or tenants) must be licensed by the Council.

Private Rented Property Licence

Scheduled maintenance work, Thursday 17 December The Private Rented Property Licence and Exemption forms will be unavailable between 9am-5pm on Thursday

Private sector housing

Information about living in the private sector and the Private Sector Leasing Scheme.

Save energy and money at home

Find out ways you can save money and energy at home and who can help you if you have problems paying energy bills or heating your home.

Sheltered housing

Sheltered housing is for people who are aged 50 years and over and are in need of some support to live independently.

Contact details