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Telephony issues, Thursday 11 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.​​​

Adults and older people

How to get community support and social care to help you live as independently as possible.

Click on the button which best fits the help you need.

Staying healthy, active and safe

More support if you need it

Dignity Code

The Dignity Code is a national initiative launched by the National Pensioners Convention. Brought to the Council by the Waltham Forest Pensioners Convention, the code calls for a number of measures such as the provision of advocacy services and care to be adapted to the needs of the individual.

Leaflets, reports and fact sheets about Adult Social Care services

Adult Social Care has a range of free fact sheets and leaflets to tell you about the services and support it offers people living in Waltham Forest with social care needs.

It also has a number of reports, policies and strategies about the way it delivers or plans deliver services in the future.

Visit the social care publications page.

Contact details