Customer services
Contact Waltham Forest Council
The different ways you can use to contact Waltham Forest Council. And when our services are open.
Residents First Charter
What you can expect from the Council, whether you contact us by 'phone, in writing, on our website or in person.
Our performance: How are we doing?
How we are performing in relation to the Residents First Charter.
Disruption to Council services
Details of any disruption to Council services due to, for example: accident, emergency, breakdown or weather.
Residents First Strategy
Our focus and direction for delivering excellent services, built around the needs and preferences of our residents.
