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About the Council

Council Priorities

The Council has set its priorities and commitments which focuses our resources on the things that benefit our residents the most.

How the Council operates

How Waltham Forest Council operates and makes decisions.

Council structure

Council services are provided by seven directorates, three headed by Executive Directors and four by Strategic Directors.

Council offices

The Council's offices around the borough.

Complaining about council services

What to do if you are unhappy with the services you have received from the Council.

Contact Waltham Forest Council

The different ways you can use to contact Waltham Forest Council. And when our services are open.

Disruption to Council services

Details of any disruption to Council services due to, for example: accident, emergency, breakdown or weather.

Contact details

  • Waltham Forest Council

    Waltham Forest Town Hall,
    Forest Road,
    Walthamstow
    E17 4JF
    Phone: 020 8496 3000
    Fax: 020 8496 3301
    Email: wfdirect@walthamforest.gov.uk