You are here:

Complaints

Complaints and suggestions

If you want to complain about a Council service you can use our online complaints form.

The frequently asked questions section is designed to give you answers to some of the most commonly asked questions about our complaints process.

Make a compliment

If you want to give a compliment, or make a suggestion you can use our online compliment or suggestion form.

Complaining about council services

What to do if you are unhappy with the services you have received from the Council.

Complaints about schools

How to complain about a school.

Complaining about social services

How to make a complaint about the services you received from social services.

Contact Waltham Forest Council

The different ways you can use to contact Waltham Forest Council. And when our services are open.

Residents First Charter

What you can expect from the Council, whether you contact us by 'phone, in writing, on our website or in person.

How to complain about social services: Advice for children and young people

How to complain about social services and the help available for children and young people to do this.