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Telephony issues, Monday 8 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.​​

Being a carer

If you are a carer, someone who is looking after family, partners or friends who need support because they are ill, disabled or frail, you may be entitled to help.

Click on the link below which best fits what help you might need.

Carers Strategy

Waltham Forest Council have developed a five year carers strategy.

Download the Joint Waltham Forest Carers Strategy 2010/15 (434KB PDF file)

Waltham Forest Carers Association

Waltham Forest Carers Association provides benefits advice, support, advocacy, information and short breaks to carers.

Contact details

  • Waltham Forest Carers Association

    Waltham Forest Resource Hub (Central) 1 Russell Road
    E10 7ES
    Phone: 020 8556 0857
    Fax: 020 8539 7887
  • Alzheimers Society Waltham Forest

    Waltham Forest Resource Centre (Central) 1 Russell Road
    E10 7ES
    Phone: 020 8556 8171
  • Financial assistance for carers

    The Pension Service 0845 60 60 265 Benefit Enquiry Line 0800 882 200
  • Stroke Association (Local)

    The Resource Hub (South) 90 Crownfield Road
    E15 2AJ
    Phone: 07515596960
    Mob: 07515597090
  • Adult Social Care

    Willow House,
    869 Forest Road,
    E17 4UH
    Phone: 020 8496 3000
    Fax: 020 8496 1813
  • Social Services Emergency Duty Team

    Phone: 020 8496 3000