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Telephony issues, Wednesday 10 February

We are currently experiencing intermittent issues on 020 8496 3000. Our engineers are currently investigating.

You can also access Council services online. Please see our Apply, Book, Pay, Report pages.

We apologies for any inconvenience this may cause.​​​

Snow Angels

Snow Angels are local residents who volunteer to clear snow and ice from the footways and pathways in their local area.

As a Snow Angel, your help will be invaluable in assisting the Council with their winter gritting and snow clearance operations, especially in those hard to reach places.

Interested in becoming a Snow Angel?

Become a Snow Angel – sign up now

If you are interested in becoming a Snow Angel and would like more information on the scheme please contact Waltham Forest Direct on 0208 496 3000, or send an email to

All Snow Angels will receive:

  • 20kg bag of grit
  • A branded hi-visibility vest
  • Protective gloves
  • Snow scoop or plastic shovel

The Snow Code

The Government through the Department for Transport have clarified that there is no law stopping you from clearing snow and ice on the pavement outside your home or from public spaces. It's unlikely you'll be sued or held legally responsible for any injuries on the path if you have cleared it carefully.

Follow the Snow Code clearing snow and ice safely.”

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